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Urgent Problems

Urgent medical Problems

 

WEEKDAYS DURING THE SURGERY HOURS

9.00am- 9:30am

Please attend the surgery between the above hours. Please make it clear that you have an urgent problem. We can only deal with urgent problems in these appointments and patients with non-urgent problems will be asked to book a routine appointment. If you are unsure whether your problem is urgent or not please liaise with reception. 

 

 AFTER HOURS AND WEEKENDS

Telephone:          111 for advice and NHS Direct

 

This is a national telephone service for accessing advice and general practice outside of normal working hours. Calls are triaged by phone and assess to a Clinician can be arranged including home visits if these cannot wait until the surgery opens again.

 

 Cricklewood Walk-in Centre

 Britannia Business Village

 Cricklewood – NW2 1DZ

 Patient Line: 03000 334 335

Opening hours: Everyday 8am until 8pm

 

Accident and Emergency Department

 

Royal Free Hospital

Pond Street

Hampstead

London NW3 2QG

Main switchboard: 0207 794 0500

 

UCLH

Ground Floor

235 Euston Road

London, NW1 2BU

Patient enquiries: 0203 447 0083

 

If you have had an accident, feel that you need an urgent x-ray, stitches to a cut or have a large burn or other serious illness (for example severe chest pain or a collapse) it is advisable to go straight to casualty.

 

For immediate, life-threatening emergencies, please call 999.

 

The Minor Ailments Scheme (MAS)

 

The Minor Ailments Scheme is a service which means you do not need to wait to see your doctor about certain conditions. These include common conditions such as conjunctivitis, cystitis, thrush, coughs and sore throat. Further details can be found in this PDF document If you are suffering from any of these problems you can get advice and treatment from your local pharmacy. If you do not usually pay for your prescriptions then your pharmacy will be able to supply the medicine free of charge under the scheme. If you usually pay for prescriptions you will be charged a fee equivalent to the cost of a prescription. The pharmacist may refer you back to your GP if they feel your illness is not treatable under the scheme.

Please note- while we recognise that dental problems can cause a lot of pain and distress we are not able to provide care in connection with these. We are not trained or equipped to appropriately assess dental problems and are therefore not able to treat them. Responsibility for dental problems remains with the community dental service (even if the problem is urgent).

Although they are not well advertised, emergency walk-in NHS dental clinics are available and as patients attending duty doctor clinic with dental problems will be directed to them we strongly recommend patients go directly to the walk-in dental clinics, details of which can be found by ringing 111 who can advise of the local services.

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