Urgent medical Problems
WEEKDAYS DURING THE SURGERY HOURS
Please attend the surgery between the above hours. Please make it clear that you have an urgent problem. We can only deal with urgent problems in these appointments and patients with non-urgent problems will be asked to book a routine appointment. If you are unsure whether your problem is urgent or not please liaise with reception.
AFTER HOURS AND WEEKENDS
Telephone: 111 for advice and NHS Direct
This is a national telephone service for accessing advice and general practice outside of normal working hours. Calls are triaged by phone and assess to a Clinician can be arranged including home visits if these cannot wait until the surgery opens again.
Cricklewood Walk-in Centre
Britannia Business Village
Cricklewood – NW2 1DZ
Patient Line: 03000 334 335
Opening hours: Everyday 8am until 8pm
Accident and Emergency Department
Royal Free Hospital
London NW3 2QG
Main switchboard: 0207 794 0500
235 Euston Road
London, NW1 2BU
Patient enquiries: 0203 447 0083
If you have had an accident, feel that you need an urgent x-ray, stitches to a cut or have a large burn or other serious illness (for example severe chest pain or a collapse) it is advisable to go straight to casualty.
For immediate, life-threatening emergencies, please call 999.
The Minor Ailments Scheme (MAS)
The Minor Ailments Scheme is a service which means you do not need to wait to see your doctor about certain conditions. These include common conditions such as conjunctivitis, cystitis, thrush, coughs and sore throat. Further details can be found in this PDF document If you are suffering from any of these problems you can get advice and treatment from your local pharmacy. If you do not usually pay for your prescriptions then your pharmacy will be able to supply the medicine free of charge under the scheme. If you usually pay for prescriptions you will be charged a fee equivalent to the cost of a prescription. The pharmacist may refer you back to your GP if they feel your illness is not treatable under the scheme.
Please note- while we recognise that dental problems can cause a lot of pain and distress we are not able to provide care in connection with these. We are not trained or equipped to appropriately assess dental problems and are therefore not able to treat them. Responsibility for dental problems remains with the community dental service (even if the problem is urgent).
Although they are not well advertised, emergency walk-in NHS dental clinics are available and as patients attending duty doctor clinic with dental problems will be directed to them we strongly recommend patients go directly to the walk-in dental clinics, details of which can be found by ringing 111 who can advise of the local services.