Back to News

HIE - Health Information Exchange Posted on 24 Sep 2020

As part of the response to the COVID crisis, West Hampstead Medical Centre (and all other practices in North Central London) have been enrolled in the Health Information Exchange system which creates a Health & Care Joined-up record (and supersedes the previous Care Integrated Digital Record.
 We all use a wide range of health and care services in our lives, whether it’s a visit to our GP practice, a hospital appointment or receiving a visit from a social worker.


When this happens, each organisation keeps a record of the care we receive; in the past, these records were on paper, but now this is usually an electronic record held separately by each organisation.


The joined-up record will mean that your medical record at WHMC will be shared with these other local health and care professionals, helping them to make quicker and safer decisions about your care.


This joined up record is part of a wider drive by the NHS and social care services to use technology as a way of improving care and making better use of staff time and money.


You can find out the benefits of this scheme, how your data is restricted / shared and information about what do to if you want to opt out at or email There is also a separate system called Healtheintent which has different uses that we have not currently joined pending discussion with our Patient Participation Group.


Please note that due to the COVID-19 emergency and as authorised by the Control of Patient Information (COPI) notices, issued by the Secretary of State for Health and Social Care, opt-outs will not be implemented until after the COPI notices expire, which is currently 31st Mach 2021. We will process opt-outs as quickly as possible after this point. 
Your Neighbourhood Professionals. Just a Click Away! Why wait for a scan when you don
Coopers Chemist Rainbow Family Centre Day Nursery Little Donnington Playgroup zone1hearing