Friends & Family Test Results

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"Overall, how was your experience of our service?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

 

Results

Select year:
  • 78% Very Good
  • 14% Good
  • 1% Neither Good nor Poor
  • 5% Poor
  • 1% Very Poor
  • 0% Do Not Know
Month / Year Very Good Good Neither Good nor Poor Poor Very Poor Do Not Know
Jan 2024 9 5 0 1 1 0
Feb 2024 6 1 0 3 0 0
Mar 2024 6 1 1 0 0 0
Apr 2024 14 2 0 1 1 0
May 2024 13 4 0 0 0 0
Jun 2024 6 3 0 0 0 0
Jul 2024 12 3 0 0 0 0
Aug 2024 12 1 0 0 0 0
Sep 2024 10 0 0 1 0 0
Oct 2024 14 0 0 1 0 0
Nov 2024 6 0 0 0 0 0
Dec 2024 0 0 0 0 0 0

Patient feedback

We asked the question:
Please can you tell us why you gave your answer?

I absolutely love WHMC!! I have always received great care from the Drs there. I would like to thank everyone at the practice for looking after me so well and making me feel less overwhelmed with my conditions. Great care is priceless! Thank you!!
Posted on: 27/07/2023

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